How can we help?
Practical guides for your profile, portfolios, requests and creative work together.
Quick start
Begin with your profile, explore portfolios, then save a few possibilities in a private brief. When you are ready, send a request from the relevant portfolio so the conversation starts with context. Review and accept the same Agreement version before Production.
- Create a profile and optional portfolio.
- Explore work and save a shortlist.
- Write a private brief and send a direct request.
- Agree on scope before Production.
Frequently asked questions
Find the answer for the step you are taking now. Your public presence helps people discover your work; private planning and shared project records keep the details with the right people.
- Is a request a booking? No. It opens a discussion and does not reserve a date or charge payment.
- Does a portfolio prove availability? No. Timing belongs in the request and accepted Agreement.
- Does a review create verified credit? No. Reviews and contribution confirmation are separate choices.
- Are sample profiles real? Demo and preview labels mean illustrative records, not real providers or endorsements.
- Can I report something? Yes. Choose Report on the relevant content, select a reason and provide context. You can also block unwanted new contact.
Support
For an account or product question, email support using the link below. Include the page, action and what happened. Keep passwords, payment details and identity documents out of your message. For a project decision, use its linked conversation so both participants can follow the same context.
Account controls preserve necessary project history while making the next step explicit.
Read →02Draft profile copy with consentUse optional AI assistance to create a profile draft that you review before anything is applied or published.
Read →03Shape service package drafts carefullyUse optional AI assistance to organise a starting offer while you validate costs, rights and production conditions yourself.
Read →04Talk about timing without promising a dateA schedule window helps a conversation begin; it does not reserve a person’s time.
Read →05From a request to completed workA request starts a discussion; an agreement makes the shared terms explicit.
Read →06Make scope and usage clearA useful agreement says what is included and what needs another discussion.
Read →07Keep a conversation connected to the workReturn to the same portfolio or project context when a conversation continues.
Read →08Export your local activityDownload an account-scoped JSON snapshot with records and media references.
Read →09Request account deletion with contextUse account controls to request deletion while understanding how active project or safety history may affect processing.
Read →10Review a delivery with useful feedbackKeep feedback specific, respectful and connected to the accepted terms.
Read →11Respond to a request with a clear next stepReview fit, ask what is missing and keep binding scope in the project.
Read →12Pause requests or unpublish a portfolioPause controls new intake; unpublish controls public discovery.
Read →13Your profile and optional portfoliosBuild one personal profile with distinct portfolios for the different sides of your creative life.
Read →14Keep rights and credit visibleDiscuss permission, usage and contribution before publishing or delivering work.
Read →15Set boundaries before you shareUse privacy controls, reporting and blocking when an interaction no longer feels right.
Read →16Choose and protect your portfolio imagesUse imagery you created or are authorised to share, then edit and publish deliberately.
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